Repair management
Intake, estimate, approval and delivery on one job.
Galaxy A54 Reported issue: touch not responding
- Intake
- Estimate
- Approval
- Parts and repair
- Delivery
Newton Cloud POS is being built to bring sales, repair jobs, stock, purchases and customer balances together for mobile, computer and electronics shops.
When the counter, the technician and the owner work from the same record, nobody has to call across the shop to ask what changed.
Assigned to you
New job DEMO-0142 at the counter
The counter records the customer and device. The job reaches the technician and the owner straight away.
From a customer dropping off a phone to a supplier delivering spare parts, your shop handles more than a sale. Pick a workflow to see how Newton Cloud POS keeps it together.
Intake, estimate, approval and delivery on one job.
Galaxy A54 Reported issue: touch not responding
Search, cart, payment and invoice at the counter.
Spare parts, stock movement and IMEI tracking.
One physical unit, tracked with both numbers.
Purchase records connected to stock inward.
Dues, receipts, partial payments and advances.
Sales, collections, stock and repair queues together.
These are product workflows in development. The demo may use sample data; ask which workflows are available for your pilot.
Sales, service and stock — connected in one view.
Keep customer details, device status, estimates and repair progress together from intake to handover.
Explore repair workflow ↗Give your team a clearer view of jobs and daily responsibilities.
↗Bring sales, stock and service activity into one connected view.
↗Follow one repair job as it moves through your shop. Every step stays attached to the same record.
Record the customer, device details and reported issue.
Prepare an estimate and record customer approval.
Assign the work and follow parts and repair progress.
Complete the delivery and billing workflow.
Designed to keep repair history and approvals connected to the job.
Built with Indian mobile and electronics shops in mind, with Tamil and English interface design and separate workflows for owners, managers, cashiers and technicians. Ask for a demonstration in your preferred language.
Planned WhatsApp Business integration will help participating shops send opted-in customers relevant service updates from their own business accounts. Availability depends on implementation, provider onboarding and applicable approvals.
See integration statusTell us what you sell, how you manage repairs and where your daily work gets difficult. We will explain the demo and pilot options available to you.
Talk to our teamNewton Cloud POS is being developed around the connected work of electronics retail and repair. Request a demo to confirm the current availability of each workflow.
Find products, prepare a cart and review checkout information in one screen. Planned operational workflows include payment recording, partial payments, print/reprint and controlled corrections. Tax functionality is subject to the supported merchant profile and release approval.
A manually recorded UPI payment is not automatically bank-verified.
Organise customer and device intake, symptoms, job photos, technician assignment, estimates and recorded approvals. Follow parts requirements, repair progress and delivery history.
Material changes to an approved estimate require renewed approval in the intended workflow.
Maintain product categories and track receipts, adjustments and movements. Serial and IMEI workflows are designed for eligible categories, including devices with two IMEIs representing one physical unit. Review available and reserved stock when planning a repair.
Keep supplier information and purchase records connected to stock received.
Purchase-document OCR is a future capability and is not included as a current feature.
Review outstanding amounts, due dates, receipt allocation and customer advances.
These are shop record-management workflows; Newton Cloud POS is not a lender or a debt-collection agency.
Explore daily sales, collections, stock and repair queues. Owner, manager, cashier and technician roles are part of the intended access model. Access and visibility depend on the implemented release and assigned permissions.
WhatsApp automation, richer reports, offline synchronisation and multiple-branch operations are later-stage plans. Voice billing, AI assistance and marketplace services are longer-term roadmap items.
Roadmap descriptions are not purchase commitments or delivery dates.
From busy service counters to specialist repair benches, bring every part of your shop into one connected workflow.
Connect device details, accessories, repair jobs and customer records in a single shop workflow.
Counter to service deskOrganise intake, diagnosis notes, estimates, parts requirements and delivery progress.
Track every repairExplore stock, supplier purchases, sales records and customer balance tracking.
Stock and sales visibilityGive the counter and technicians a shared view of job progress, with access suited to their responsibilities.
One connected teamThe first pilot scope focuses on one branch per business. Contact us to discuss suitability before making a subscription commitment.
Request a demoConnections are enabled only when implementation, your account eligibility and relevant platform approvals allow them. An integration listed as planned is not currently available for customer use.
We plan to let shops connect their own WhatsApp Business Accounts to support customer-authorised service communication, such as repair status and ready-for-collection updates. Each shop will remain responsible for its business identity, recipient permissions and appropriate message content.
The intended connection may process the shop’s business account and phone-number identifiers, authorisation credentials, recipient phone numbers, relevant message content, template information and delivery status. Exact data use will be documented when the integration launches.
We do not offer scraped contact lists, unsolicited bulk messaging or automatic approval of business accounts or templates. Messaging access, templates and fees are subject to the provider’s rules. Khata management does not authorise WhatsApp debt-collection campaigns.
Google Sign-In is part of the product scope. The current demo must not be treated as proof of a live Google connection. When launched, the sign-in flow will explain the profile information requested. Shop access will still require an authorised membership.
Payment recording and payment verification are separate processes. Gateway availability and supported providers will be announced after implementation and validation. Do not assume that entering a UPI reference confirms receipt or settlement.
Printer, scanner and Android support will be confirmed for tested models and released builds. Contact us before purchasing hardware for use with the product.
Newton Cloud POS is independently operated by [LEGAL_ENTITY_NAME]. References to third-party products describe intended compatibility and do not imply endorsement or partnership.
Newton Cloud POS is preparing a focused pilot for electronics retail and service workflows. Contact us for current availability and a written explanation of the features, usage limits, duration, onboarding and support included.
See the product with sample data and talk through how your shop works.
A focused pilot for one branch per business, with written scope before you accept.
Ongoing use after the pilot, on terms you see in full before purchase.
Before you accept, you receive a written explanation of everything included.
Which workflows are available for your pilot.
Any limits that apply during the pilot.
How long the pilot runs.
How your shop is set up to start.
The support included and how to reach it.
Any applicable fees, before you accept.
Public subscription prices have not yet been finalised. We will disclose any charges, applicable taxes, renewal conditions and separate third-party fees before you purchase.
Read the Cancellation and Refund PolicyContact us for pilot terms. We disclose any applicable fees and conditions before you accept an offer.
No. The product is being developed in stages. Contact us for the current demo and written pilot scope.
Independent charges from messaging, payment or other providers follow the relevant provider agreement unless our order expressly includes them.
No. Cancellation and data deletion are separate requests. See the Data Deletion page.
Tell us how your shop works and we’ll explain the pilot options available to you.
Tekdio is a product of Newton Cloud POS, based in T.Nagar, Chennai - 600017, Tamil Nadu, India. We are developing a connected workspace for mobile, computer and electronics retailers and repair businesses.
Our focus is practical: help shop teams keep sales, repairs, stock and customer records organised, with clearer handovers between the counter and service desk.
We are developing the product in stages, starting with a focused shop pilot. We explain current availability separately from future plans so businesses can evaluate the product on the features they can actually use.
Tell us how your shop works and we’ll explain the pilot options available to you.
Request pilot detailsRequest a product demo, ask about pilot availability or contact us about an existing enquiry.
For account, pilot or product assistance, email sales@newtoncloudserve.com.
Include your shop name, a brief description and any relevant error message.
Please do not include passwords, OTPs, payment card details or unrelated customer information.
Support hours: 9:00 - 18:00 IST (Mon - Sat). We will provide a reference when your request is registered. Response commitments apply only if stated in your agreement.
Indian mobile, computer and electronics retailers and service businesses, with a first pilot focused on one branch per business.
No. The product is being developed in stages. Contact us for the current demo and written pilot scope.
It is planned for a later stage. Customer use depends on implementation and the required business/platform onboarding.
No. Messaging must follow applicable consent, opt-out and platform requirements. Providing a phone number alone is not permission for every type of communication.
The initial product is designed for online use. Offline synchronisation is a later-stage plan.
Android is part of the product scope; release availability will be announced separately. iOS is future scope.
No. Tax and invoice support depends on the released configuration and your business profile. Obtain advice from your GST practitioner or accountant.
No. A manual entry is a record requiring verification against appropriate merchant or bank evidence.
Contact us for pilot terms. We disclose any applicable fees and conditions before you accept an offer.
Contact sales@newtoncloudserve.com. If your information was entered by a shop, we may need to coordinate with that shop to authenticate and handle the request.
[LEGAL_ENTITY_NAME], at No.28B/16 Murugesan Street, North Usman Road, T.Nagar, Chennai - 600017, Tamil Nadu, India, operates Newton Cloud POS and [DOMAIN]. This policy explains how we handle personal information through our website, enquiries, accounts, support and enabled product features. Contact sales@newtoncloudserve.com or [PRIVACY_CONTACT_NAME_OR_ROLE] at the address above for privacy enquiries.
For website enquiries, account administration and our own business operations, we determine why and how information is used. Where a shop uses our service to manage its customers and staff, we generally handle those shop records on its instructions, subject to our agreement and applicable law. The shop is responsible for its own customer notices and decisions about its business records.
Depending on your use and the enabled features, information may include:
We receive information directly from you, from authorised shop users, from your browser/device and from providers you authorise. Do not upload device unlock codes, device contents, identity documents, payment credentials or unrelated sensitive information into free-text fields or repair photos.
We use information to answer enquiries; create and administer accounts; provide enabled shop workflows; follow authorised integration instructions; provide support; protect accounts and investigate misuse; maintain business records; and meet applicable legal obligations.
We send optional marketing where the necessary permission or other lawful basis exists and provide a way to stop it. Operational communication is limited to the relevant service relationship. Where consent is required, you may withdraw it through sales@newtoncloudserve.com or the communication’s opt-out method. Withdrawal does not invalidate earlier lawful processing and may affect a feature that needs the information.
If you choose an enabled third-party sign-in option, we receive the account identifier and profile details shown in that provider’s authorisation screen, such as name and email. We use these for authentication and account association. We do not receive your Google password. Google Sign-In alone does not give access to a shop workspace. We do not request Gmail, Drive or Contacts access merely to sign you in.
When this integration is available and a shop enables it, we may process its WhatsApp Business Account and phone-number identifiers, business profile details, authorisation tokens, approved template information, recipient numbers, relevant message content and delivery or failure events. We use this information to establish the authorised connection, send permitted communications, display status and troubleshoot issues.
The shop must obtain the necessary recipient permissions and honour opt-outs. We do not use integration data for unrelated profiling, sale of contact lists or unrelated advertising. Meta/WhatsApp independently handles information under its own applicable terms and privacy notices. Disconnecting an integration stops future authorised use through that connection but does not itself delete records held by the shop, us or the provider. See our Data Deletion page.
Planned integrations are not active collection mechanisms. We update this notice to match the integration and data actually enabled at launch.
Information may be available to authorised users of the relevant shop and to our personnel who need it for their work. We use service providers for functions such as hosting, storage, authentication, communications, support and payments, subject to appropriate contractual restrictions. Connected providers receive the information needed to perform the feature you authorise.
We may disclose information where legally required, to protect rights and safety, or as part of a lawful business transfer with appropriate safeguards. We do not sell personal information. We do not disclose one shop’s customer records to another shop for that shop’s independent use.
Current material providers and processing locations: [LINK_TO_CONFIRMED_PROCESSOR_AND_LOCATION_LIST]. Information may be processed in countries where our selected providers operate. Any required transfer safeguards depend on applicable law and the relevant processing arrangement. We do not promise India-only storage unless specifically agreed and implemented.
We keep information for the service purpose and applicable legal, accounting, security or dispute requirements, then delete or de-identify it. Our published retention schedule is:
| Category | Confirmed period or criterion |
|---|---|
| Unconverted demo enquiries | [ENQUIRY_RETENTION_PERIOD] |
| Active account and shop records | [ACTIVE_ACCOUNT_RETENTION_CRITERIA] |
| Closed-account operational data | [CLOSURE_AND_EXPORT_WINDOW] |
| Financial/statutory records | [APPLICABLE_RECORD_SPECIFIC_PERIOD_AND_BASIS] |
| Security and support logs | [LOG_AND_SUPPORT_RETENTION_PERIODS] |
| Integration credentials | Revoke/remove when disconnected, subject to [CONFIRMED_PROCESS] |
| Backup copies | Expire within [BACKUP_EXPIRY_PERIOD], subject to documented legal holds |
A deletion request may not remove records we must lawfully retain. We explain relevant exceptions and restrictions in our response. Backup copies are restricted and expire under the backup schedule; restored data must remain subject to recorded deletion instructions.
You may contact sales@newtoncloudserve.com to request access, correction, an available export, deletion, consent withdrawal or grievance handling, as applicable to your information and the law in force. We verify identity and authority proportionately and respond within applicable legal timelines. If more information is necessary, we explain what is needed. Please avoid sending identity documents unless we specifically request a secure and necessary verification method.
If a shop entered your information, contacting that shop is often the most direct route. We can help route the request and cooperate with its authorised instructions and our own legal duties. You may raise an unresolved grievance through the competent authority or other remedy available under applicable law.
We use the cookies and browser storage described in our Cookie Policy. Essential storage may support authentication, preferences and security. Optional analytics or advertising technologies, if introduced, will be identified with relevant choices before use where required. A reference to cookies does not mean that a Meta Pixel or advertising tracker is currently installed.
We apply technical and organisational measures appropriate to the deployed service and risks, and restrict access according to responsibilities. No system is completely secure. Report suspected compromise to sales@newtoncloudserve.com. We handle incidents and required notifications under applicable law and contractual obligations. Any separately published security claim must reflect verified controls.
Newton Cloud POS is intended for authorised adult business users and is not directed to children. Shops must not submit children’s information without any permissions and safeguards required by law. Contact sales@newtoncloudserve.com if you believe information was submitted improperly.
We publish revisions here with an updated date and provide additional notice or obtain fresh consent when required. Privacy contact: [PRIVACY_CONTACT_NAME_OR_ROLE], sales@newtoncloudserve.com, No.28B/16 Murugesan Street, North Usman Road, T.Nagar, Chennai - 600017, Tamil Nadu, India.
These terms govern access to the Newton Cloud POS website and any service provided by [LEGAL_ENTITY_NAME], No.28B/16 Murugesan Street, North Usman Road, T.Nagar, Chennai - 600017, Tamil Nadu, India. By accepting these terms through the service or signing an order, you agree to the applicable terms. If acting for a business, you confirm authority to bind it. A signed agreement or order governs any specifically conflicting commercial term; mandatory law prevails.
You must be at least 18 and authorised to use the relevant business workspace. Provide accurate information, protect credentials and promptly report suspected misuse. Workspace access requires authorised membership; using an external sign-in provider does not itself grant access. Business owners are responsible for managing staff permissions and removing access when appropriate.
We provide only the features and limits included in your agreed release, pilot or subscription. Demos may use sample data and simulated workflows. Roadmap items, screenshots and discussions do not promise delivery dates. Preview access is subject to its written conditions; use real customer information only after being told the environment is approved for that purpose.
You retain ownership of your submitted business content. You grant us the limited rights necessary to host, process, transmit and protect it to provide the service and fulfil legal obligations. You are responsible for the accuracy and lawful collection of information you submit, customer notices, permissions, staff authority and your own business obligations.
Do not upload malicious content, unlawfully collected data, unrelated device contents, passwords or sensitive payment credentials. Obtain appropriate approval for chargeable repairs and changes to estimates. Do not use the service to falsify records, conceal unlawful transactions or misrepresent payment verification.
Do not attempt unauthorised access, cross-shop access, credential abuse, service disruption, security bypasses, unlawful surveillance, spam or infringement of others’ rights. Do not remove proprietary notices or misuse provider credentials. Lawful security research must follow any published disclosure procedure and applicable law.
Each shop must own or be authorised to use its connected accounts. You must follow the relevant provider terms, obtain valid recipient permissions, honour opt-outs and use approved templates where required. Account verification, permissions, templates and message delivery remain subject to the provider’s decisions.
We do not guarantee third-party approval or uninterrupted integration availability. Do not use messaging features for prohibited debt collection or unsolicited campaigns. Provider changes may require reauthorisation or changes to functionality. Separate provider charges apply only as disclosed in your order or provider agreement.
Newton Cloud POS provides software and records; it is not a bank, lender, payment-settlement guarantee or substitute for legal, GST or accounting advice. A manual payment entry does not establish settlement. You must verify receipts, review business records and use tax settings appropriate to your registration and supported release. No automatic filing, certified accounting treatment or tax-compliance guarantee is supplied unless expressly agreed and supported.
Fees, currency, taxes, usage limits, billing intervals, trial duration and any auto-renewal conditions must be disclosed before purchase in your order or checkout. A demo enquiry is not a paid order. We do not introduce a paid renewal solely because you requested a demo. Any price change applies prospectively with the notice required by your agreement and law.
The Cancellation and Refund Policy and your accepted order describe the applicable process. Mandatory refund and consumer rights are unaffected. Do not assume that cancellation also deletes records or cancels an independent third-party subscription.
Service availability depends on the agreed release, internet connectivity and relevant providers. Maintenance and changes may interrupt access. Support is provided through sales@newtoncloudserve.com during 9:00 - 18:00 IST (Mon - Sat), subject to your agreement. No uptime, recovery or response-time commitment applies unless expressly stated in an agreed service level.
The software, site and branding remain the property of their respective owners. Subject to your agreement, we grant limited access to use the service for your authorised business purposes. This does not transfer ownership of the software. You may provide feedback; do not include confidential third-party information in feedback.
Our Privacy Policy describes personal-information handling. Each party must protect confidential information received from the other and disclose it only for authorised purposes or legal obligations. Where necessary, a data-processing agreement will specify responsibilities for shop-managed personal information.
We may restrict access where reasonably necessary for material breach, security risk, unlawful activity or overdue undisputed charges under an agreed order. Where practicable and lawful, we provide notice and an opportunity to resolve the issue. Urgent risks may require immediate action. You may end the service through the agreed cancellation process.
Export availability, closure timing and post-closure retention are described in your agreement and our Privacy Policy. Applicable legal retention can continue after closure. Integrations and independent provider accounts may require separate cancellation or disconnection.
We provide the service with reasonable care, subject to applicable law and the express commitments in your agreement. We do not guarantee uninterrupted or error-free operation, third-party approval or particular business results. Nothing in these terms excludes liability or rights that cannot lawfully be excluded, including liability for fraud or wilful misconduct. Any additional limitation or liability cap must be expressly stated in your legally reviewed commercial agreement.
Contact sales@newtoncloudserve.com with your concern so we can try to resolve it. These terms are governed by Indian law, subject to mandatory law and legally available remedies. Courts at [GOVERNING_JURISDICTION] have jurisdiction to the extent lawfully agreed. This clause does not restrict rights to approach a competent consumer forum, regulator or other authority where applicable. No arbitration provision is implied.
We will identify updated terms and provide notice or seek acceptance when required. Material commercial changes do not retrospectively alter an accepted order except as agreed or required by law. Contact: [LEGAL_ENTITY_NAME], No.28B/16 Murugesan Street, North Usman Road, T.Nagar, Chennai - 600017, Tamil Nadu, India, sales@newtoncloudserve.com, +91 93636 88626.
To request deletion of personal information held by Newton Cloud POS, email sales@newtoncloudserve.com with the subject Data deletion request — Newton Cloud POS.
Please provide the email or phone number associated with your account, your shop name if applicable, and whether the request concerns your account, a shop customer record or an integration. Do not send passwords, OTPs, access tokens or payment credentials.
We will verify your identity and authority using a proportionate process. We will explain the scope, any additional steps and any records that must be retained. Requests are handled within applicable legal timelines. Contact sales@newtoncloudserve.com to ask about the status of an existing request, quoting your reference if supplied.
The shop may control the record. Contact the shop or provide its name so we can help direct the request appropriately.
Ask us to disconnect the integration and remove associated authorisations and eligible data. You can also revoke access using the provider’s account controls. Revoking access stops the connection but does not automatically erase existing records; request deletion separately. Provider-held information is subject to that provider’s own process.
Eligible profile details, integration credentials, message records and other associated personal information within the approved scope. Business transaction records, fraud/security evidence or records under legal hold may need to be retained with restricted use. Backup copies expire according to the period stated in our Privacy Policy.
Deleting personal data and ending a subscription are separate requests. Tell us if you also want to close the business account or stop renewal. We explain any consequences before processing an account-wide closure where required.
Requesting a demo does not create a paid subscription or charge.
The accepted pilot offer states its duration, scope, limits and any fees. Do not assume that a pilot is free or that it automatically converts to a paid plan unless your offer expressly states the conditions and you accept them.
Before payment, your order will state the billing interval, renewal mechanism, cancellation deadline, effective cancellation date, any refund eligibility and the treatment of unused time. We will not charge under unpublished commercial terms.
Contact sales@newtoncloudserve.com from an authorised business email with your shop/account reference and requested cancellation. We confirm the effective date and any required verification. Cancellation does not itself delete records; see Data Deletion.
Contact sales@newtoncloudserve.com with your invoice/payment reference, date, amount and reason. Do not send full card details or OTPs. We investigate duplicate, erroneous or disputed charges and provide the outcome under applicable law and your accepted terms. Where a refund is approved, we confirm the amount, destination and expected processing period. Bank/provider processing times may vary.
Independent charges from messaging, payment or other providers follow the relevant provider agreement unless our order expressly includes them.
Nothing in this policy removes mandatory statutory rights.
Newton Cloud POS may use cookies and similar browser storage for features such as session management, security and saved preferences. The exact technologies used depend on the page and deployed release.
| Cookie/storage name | Provider | Purpose | Expiry | Category |
|---|---|---|---|---|
| [CONFIRMED_NAME] | [PROVIDER] | [SPECIFIC_PURPOSE] | [EXPIRY] | [ESSENTIAL_OR_OPTIONAL] |
If we introduce optional analytics or advertising technologies, we identify them and provide any legally required choice before activation. You may also manage cookies through browser settings; blocking essential storage can affect sign-in or other functions. Contact sales@newtoncloudserve.com for questions.